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Jenny Lo

Born and raised in Hong Kong, I am a human-centered research and strategic leader with a passion for building user experiences for diverse audiences, and solving people-problems in technologically-complex domains.

Currently, I am the Senior Director of Research at SK Telecom's AI startup. Previously, I was Head of Research at Grammarly, creating the company's first research function and used insights to fuel the launch of their first generative-AI product.

Previously, during my time at Uber, I led several research and design teams. I led the Uber China division, Marketplace research, Uber platform, and was the Head of Research for Uber's rideshare business.

I currently reside in San Francisco.

  • Curious.
  • Creative.
  • Culturally-aware.

Email. LinkedIn.